faq

FAQ


Frequently Asked Questions

What do you mean by Cashonphone?


  • Cashonphone is a simple online electronics sale platform through which you can sell your old / used Mobile Phone, Smartphone, Tablet, Apple iPhone and Apple iPad etc. at best resale assured value. Currently we are accepting orders for above devices however many more electronic devices will be added to our catalogue in coming days.

How Cashonphone operates?


  • Logon to www.cashonphone.com and find your device (e.g. Apple iPhone, Samsung Galaxy Smartphones)
  • Once you have found your device, please answer few simple questions about current condition of device.
  • Get an instant sell quote for your device based on the answers submitted by you.
  • If you are happy with the quoted price, fill your contact and pickup address details along with preferred pickup date time slot and mode of payment.
  • We will arrange free pickup of your device as per pickup date time slot selected by you.
  • At the time of pickup, if the actual condition of your device matches with information provided by you while placing the order then company authorized pickup executive / service partner will initiate payment as per your selected mode of payment. However, if actual device condition does not matches, then you will be given a revised offer on the spot.
  • You will have the option to accept or decline the new offer.

Note: If your exact model does not reflect on our website you can take a picture of the device and email it to [email protected] with basic details (e.g. manufacturer of device, model name, year purchased, current condition whether operational or not and any broken parts). Please do not select a device if it does not exactly match the device available for purchase on our website, we will not be able to offer you anything for it.